SERVICEs

WE'RE ALWAYS WITHIN REACH

Compass Water Solutions® (Compass®) is dedicated to providing the best service and support possible – on a moment’s notice. Our expert technicians can assist you with a complete range of activities including bilge design & layout, installation supervision, start-up & commissioning services, and onboard repair.

Wherever your vessel is located around the world, you are always within reach of Compass® for emergency parts and service. We are represented by factory trained professionals with years of experience who possess the necessary certification to work on marine and offshore applications (TWIC, HUET & BOSIET, Safe Gulf orientation, RGIT Montrose, BP License). These dedicated individuals are ready to assist you. Regional Service Centers are located at major ports in Europe, Asia and North and South America.

Available Services Include:

  • Start-Up and Commissioning Services
  • Conduct commissioning work and installation supervision on new build and retrofit units
  • Provide on-site training for crew and operators
  • Performance tuning to ensure optimum system operation
  • Oil Content Monitor (OCM) inspection
  • Bilge water analysis
  • International Oil Pollution Prevention (IOPP) and/or US Coast Guard Survey assistance
  • Troubleshoot your Compass Water Solutions oily water separator and fresh water generator
  • Technical support via email and phone
  • On-site service calls to troubleshoot and make the unit fully operational
  • Repairs on all Compass Water Solutions oily water separators and AQUA-SEP fresh water generators
  • Conduct SPIR-O-LATOR Membrane cleaning
  • On-site repairs & recalibration of Oil Content Monitor
  • Routine inspection and maintenance of units
  • OCD upgrade – where applicable
  • Service exchange on OCD monitors
  • Conduct repairs and recalibration on RiverTrace® Engineering oil content monitors, type: OCD 1, OCD 1M, OCD 2M, OCD CM and SmartCell™
  • HF Scientific BA-1, BA-100 and OCA-1 type oil content detectors